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Business / DEFINITIONS

Know your key terms.

Your curated definitions, together in one searchable place.

Business Activity

Business activity

The process of producing goods and services to satisfy customer needs and wants.

Business Activity

Primary sector

The part of the economy that involves extracting natural resources.

Business Activity

Secondary sector

The part of the economy that involves manufacturing and construction.

Business Activity

Tertiary sector

The part of the economy that provides services.

Business Activity

De-industrialisation

The decline in manufacturing and a shift towards the service sector.

Business Activity

Business plan

A document that outlines a company’s objectives and how it aims to achieve them.

Business Activity

Entrepreneur

An individual who takes risks to start and manage a business.

Business Activity

Stakeholders

Individuals or groups affected by a business’s decisions, such as employees, customers, and shareholders.

Human Resources and Motivation

Recruitment

The process of attracting and selecting candidates for a job.

Human Resources and Motivation

Selection

The process of choosing the most suitable candidate for a job.

Human Resources and Motivation

Training

The process of improving employees' skills and knowledge.

Human Resources and Motivation

Motivation

Factors that encourage employees to work effectively.

Human Resources and Motivation

Financial motivation

Financial incentives such as wages and bonuses.

Human Resources and Motivation

Non-financial motivation

Non-financial incentives such as career development and recognition.

Marketing and Market Research

Market research

The process of gathering and analysing information about consumers and competitors.

Marketing and Market Research

Market segmentation

Dividing customers into groups based on characteristics like age or income.

Marketing and Market Research

Target market

The group of customers a business aims to serve.

Marketing and Market Research

Marketing mix (4 Ps)

The combination of product, price, place, and promotion used to market a product.

Marketing and Market Research

Product

The goods or services offered by a business.

Marketing and Market Research

Price

The amount charged for a product.

Marketing and Market Research

Place

The method used to distribute products to consumers.

Marketing and Market Research

Promotion

The activities used to advertise and attract customers.

Marketing and Market Research

Product life cycle

The stages a product goes through from introduction to decline.

Marketing and Market Research

Branding

The process of creating a unique identity for a product.

Marketing and Market Research

Penetration pricing

A pricing strategy where a low initial price is set to attract customers.

Marketing and Market Research

Price skimming

A pricing strategy where a high initial price is set for new or innovative products.

Marketing and Market Research

Distribution channels

The methods businesses use to deliver goods to consumers.

Finance and Costs

Revenue

The total income from sales.

Finance and Costs

Costs

The expenses incurred in running a business.

Finance and Costs

Profit

The difference between revenue and costs.

Finance and Costs

Break-even point

The level of output where total revenue equals total costs.

Finance and Costs

Cash flow

The movement of money in and out of a business.

Finance and Costs

Liquidity

The ability of a business to meet short-term debts.

Finance and Costs

Internal sources of finance

Finance obtained from within the business, such as retained profit.

Finance and Costs

External sources of finance

Finance obtained from outside the business, such as bank loans.

Production and Operations

Job production

A production method where individual, custom products are made.

Production and Operations

Batch production

A production method where a set number of identical products are made at a time.

Production and Operations

Flow production

A continuous production method where goods are mass-produced on an assembly line.

Production and Operations

Lean production

A production method that minimizes waste while maintaining efficiency.

Production and Operations

Just-in-time (JIT)

A stock control system where materials are ordered only when needed to reduce costs.

Production and Operations

Quality control

The process of ensuring that products meet required standards before being sold.